Freight Forwarding Conference Etiquette: Do’s and Don’ts for First-Timers

Whether you’re a seasoned forwarder or attending your very first freight forwarding conference, stepping into a room full of global logistics professionals can feel both exciting and overwhelming. These events are more than just meetings — they’re relationship-building powerhouses where handshakes often turn into business deals.

But like any professional setting, there’s an unspoken code of conduct. Knowing what to do — and what not to do — can make all the difference in how you're perceived and how successful your experience is.

Here’s your go-to guide on freight conference etiquette, so you can make the most out of every connection and opportunity.

The Do’s at a Freight Forwarding Conference

1. Do Your Homework

Before you even arrive, research the attendees, speakers, and sponsoring companies. Knowing who’s in the room gives you a huge advantage and helps you start more meaningful conversations. If you’re part of a network, review your fellow members' profiles in advance.

Pro Tip: Bring plenty of business cards and prepare a short intro pitch. Think “who you are,” “what you specialize in,” and “how you can help others.”

2. Dress Professionally but Comfortably

Freight conferences often have full-day sessions, meetings, and dinners. Dress smart, but keep comfort in mind. Business casual is usually the safest choice unless otherwise stated.

3. Be Respectfully Punctual

Time is currency in our industry. Whether it’s a roundtable, a one-on-one meeting, or a keynote session, being on time shows respect — and reliability.

4. Engage in Active Networking

Introduce yourself. Ask others about their business. Be genuinely curious. Conferences are golden opportunities to build new partnerships and strengthen old ones.

People remember those who listen, not just those who talk.

5. Follow Up After the Event

The real magic happens post-conference. Send a polite follow-up email to the people you met, mention something specific from your chat, and keep the conversation alive.

The Don’ts at a Freight Forwarding Conference

1. Don’t Oversell or Hard-Pitch

Nobody wants to feel like they’re being sold to every second. Focus on building relationships, not just leads. Talk about mutual value, not just your services.

2. Don’t Ignore Event Agendas

Skipping scheduled sessions or cutting into others’ time during meetings can reflect poorly. Stick to time slots and respect the flow of the conference.

3. Don’t Forget Cultural Sensitivity

Freight forwarding conferences often attract attendees from across the globe. Be mindful of cultural differences — especially in greetings, communication styles, and personal space.

4. Don’t Stay Glued to Your Phone

We get it — business doesn’t stop. But constantly checking your phone or stepping out mid-session might signal disinterest. Be present; that’s where the opportunities are.

5. Don’t Leave Without Saying Goodbye

It’s a small world in freight forwarding. Always take a moment to thank organizers or key contacts before heading out. It leaves a lasting positive impression.

Ready to Experience the Power of Global Freight Networking?

If you're looking to put these etiquette tips into action, there’s no better place than an upcoming freight forwarding conference hosted by FNC Group.

We’re thrilled to announce two exciting opportunities to connect with forwarders from all over the world:

FNC Freight Forwarders Conference in Bangkok

Date: 25-27 June, 2025

Why Attend: Explore the heart of Southeast Asia while networking with high-caliber logistics professionals from over 100 countries.

Register here: https://fnc-group.com/FNC-Bangkok-2025

FNC Americas Freight Forwarders Conference in Panama

Date: 22-24 Oct, 2025

Why Attend: Connect with leading freight forwarders in the Americas, right next to the historic Panama Canal — a global trade hub.

Register here: https://www.fncamericas.com/panama-2025

These events are designed for freight forwarders who want to grow, collaborate, and build lasting partnerships. Whether you’re a first-timer or a returning attendee, you’ll walk away with real business leads, fresh insights, and stronger global ties.